Frequently Asked Questions
Evening Mood Candles are made with all-natural soy wax, cotton wicks and scented oils. Some candles may include colored dyes for effect.
All of our candles are hand-poured and packaged at home with much love.
As long as you periodically trim the wick and burn for only 4-5 hours at a time, our candles should last for roughly 40-50 hours.
We strive to ship our products out as fast as possible. Most orders will go out same day or next day. Orders placed on weekends will go out on the next business day. Our packages do not require a signature.
Soy wax is made from soybeans which is a renewable resource grown in the United States. Compared to other wax, soy wax burns cleaner with no carbon soot. Soy wax will also burn slower than paraffin and will make your candle last longer.
If you do not receive exactly what you ordered, please email our support team at ‘support@eveningmoodcandles’ and we will address the issue in a timely fashion.
All of our products and made and shipped proudly in the United States.
At this time all of our products are only available online.
This is a good practice as it will often allow your candle to burn much longer. Burning your candle for 4-5 hours at a time will also ensure that the wax melts all the way to the edge of the container. The melted wax is what gives off your candle’s scent, so this will maximize your candle’s scent when lit. It will also prevent your candle from ‘tunneling’, or burning a hole down the center of the candle.
We often have discounts available to our customers. Some will include free shipping and some will include promotion codes you can use at checkout. Reference our main page to see if we have any promotions going on now.
Unfortunately we do not except returns or exchanges on our candles unless damaged or an incorrect product is delivered.
If an item is damaged in-transit please reach us at ‘support@eveningmoodcandles.com’
We will address this ASAP.
Our goal is always for you to be happy with your purchase and to proudly share and recommend your experience with our candles and our company to friends and family. If you have any concerns we are always here to help.
Right now we only ship our products within the United States! If this changes in the future we will let you know.